Muehlenstr. 78/80 Wird Auf Der Karte Falsch Angezeigt
Five Guys
150 m
Hedwig-Wachenheim-Str. 12
ALEX Berlin Mercedes Platz
120 m
Hedwig-Wachenheim-Str. 14
Hans im Gluck- Burgergrill
80 m
Mercedes Platz Hedwig-Wachenheim-Str. 12
L'Osteria Berlin am Mercedesplatz
350 m
Mildred-Harnack-Str. 11 Am Mercedesplatz
260 Grad
220 m
Muhlenstrasse 1
Seoulkitchen
460 m
46 Warschauer Str.
Zen
190 m
Hedwig Wachenheim Strasse 4 East Side Mall
Loretta an der Spree
260 m
Mildred-Harnack-Str. 11 Mercedes-Benz Arena
Shibuya
290 m
Mildred-Harnack-Str. 15 Mercedes Platz
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Clean
Friendly staff
Smelly room
Surrounding area under development
8.0/10
Great
Rooms
8.2
Location
8.8
Service
8.3
Dining
7.8
Guest reviews
8.0/10
based on 11 reviews
8.6
8.6/10 based on 5637 reviews
Joe
United Kingdom,
April
2024
9.0/10
My stay at the hotel was fantastic. The rooms were very comfortable, quiet, and super clean, despite the busy street outside. The service was incredibly welcoming and friendly, catering to all my needs from room service to tours assistance. The location was perfect for my journey's purpose, close to transit stations and surrounded by plenty of eateries. The dining experience was excellent with a wide variety of food choices. Facilities were top-notch, providing everything I needed during my stay.
Rooms
9.0
The rooms were very comfortable and super clean.
Service
9.0
The service was very welcoming and friendly, offering assistance for all my needs.
Location
9.0
The location couldn't be better for my journey's purpose, close to transit stations and surrounded by eateries.
Dining
9.0
The dining experience was wonderful, with a great variety of delicious options.
Facilities
9.0
The facilities were excellent, providing all the amenities I needed for a comfortable stay.
Chris
United States,
December
2023
8.8/10
My stay at the hotel was fantastic! The location is perfect, right near the East Side Gallery and a cool nightlife spot. The rooms were well-appointed and spotlessly clean, but we had an issue with a smelly room despite not smoking. The service was attentive, especially from the front office department. The dining options were outstanding, offering a variety of choices for all needs. The surroundings are evolving due to ongoing development, which is exciting for future visits.
Rooms
8.0
The rooms were well appointed and clean.
Service
9.0
The service was excellent, especially from the front office department.
Location
9.0
The hotel's location couldn't be better, especially for visiting the East Side Gallery and Neue Heimat. It's also very close to S+U Bahn stations.
Dining
9.0
The dining experience was wonderful, with a great variety of choices to satisfy all tastes.
Facilities
9.0
The hotel facilities were excellent, offering everything I needed for a comfortable stay.
Clean
Smelly room
Graham
United Kingdom,
December
2023
7.2/10
The hotel rooms were large and comfortable, exactly like shown in the photos, but the lighting from the milk glass doors could be disruptive at night. The service was a little over efficient, with a highlight on exceptional job performance. The location is convenient, close to the East-Side Gallery in the heart of Berlin, although being next to a waste management plant may impact the experience. The dining experience is decent with a broad food choice, yet the absence of French-style croissants was noted. Overall, the hotel offers value for money with various facilities available.
Rooms
8.0
The rooms were large and comfortable, exactly like shown in the photos. However, the lighting from the milk glass doors could be disruptive at night.
Service
7.0
The service was a little over efficient, but the staff performed exceptionally well.
Location
6.0
The hotel is conveniently located close to the East-Side Gallery in the heart of Berlin, although being next to a waste management plant may affect the atmosphere.
Dining
7.0
The dining experience offers a broad choice of food, although the absence of French-style croissants was noticeable.
Facilities
8.0
Various facilities such as room service, car hire, dry cleaning, laundry, welcome drink, pet amenities, and tours/ticket assistance are available.
Edward
United Kingdom,
November
2023
8.8/10
The hotel is superbly located, near various eateries and transportation options, offering a clean and inviting atmosphere. The friendly staff went above and beyond to make our stay enjoyable, although the dining experience was not exceptional.
Rooms
9.0
The rooms were really nice and clean, providing a quiet and comfortable retreat.
Service
9.0
A huge shoutout to the staff who were extremely friendly and accommodating during our visit.
Location
10.0
The location was superb, with easy access to the city center, mall, eateries, and transportation options.
Dining
8.0
The dining offerings were varied and plentiful, although the price for some items seemed a bit high.
Facilities
8.0
The hotel offered a variety of facilities that catered to our needs during the stay.
Benjamin
United States,
November
2023
7.8/10
I had a mixed experience at the hotel. The rooms had contemporary decor and a nice view of the arena, although there was some noise from renovation works nearby. The service was exceptional, especially Agnieszka at reception, and the location was exactly what I wanted for my trip. The dining options were a bit overpriced for the quality offered.
Rooms
8.0
The room was quite spacious and very clean, but a bit too warm for the season.
Service
9.0
The staff was amazing and really hospitable, especially Agnieszka at reception. They were exceptional, making my stay enjoyable.
Location
9.0
The location was great, right next to the East Side Gallery and one of the main metro stations, perfect for attending events at Verti Music Hall.
Dining
5.0
The dining experience wasn't very satisfying and was a tad overpriced for what was offered.
Facilities
The hotel offered various facilities like room service, car hire, dry cleaning, and laundry services, enhancing the overall stay.
Douglas
United States,
November
2023
7.8/10
Although the room had a strong smell from the air conditioning unit despite neither of us smoking, it was very large, clean, and comfortable. The service was top-notch, with the friendliest staff who promptly corrected setup issues. The location was perfect, close to key transportation spots, although it felt a bit unsafe for a solo female traveler at night. Despite the simple dining options at a seemingly high price, the outstanding Thai dishes were a pleasant surprise.
Rooms
7.0
The room had a strong odor from the air conditioning unit, but it was spacious, clean, and comfy.
Service
9.0
The staff was the best, promptly correcting setup issues and providing a delightful experience.
Location
8.0
The location was perfect, close to key transportation spots, clean, and comfortable, but felt a bit unsafe for a solo female traveler at night.
Dining
7.0
The dining experience, while simple for the price paid, surprisingly delivered outstanding Thai dishes.
Facilities
8.0
Facilities were convenient and modern, enhancing the overall stay.
Cliff
United Kingdom,
October
2023
8.2/10
I had a great stay at the hotel. The rooms were quiet and had a balcony, offering a good price. Although it was a bit cool one night, it was because the window had been left wide open. I would definitely stay here again without a doubt.
Rooms
8.0
The rooms with a balcony were quiet and offered a good price.
Service
7.0
The housekeeping staff opened our door twice in the morning, slightly early, but they were friendly. Calling a taxi was simple with the push-button system. Overall, the service was good.
Location
9.0
The location was perfect, only a few minutes from the train station and very central, yet quiet. It was ideal for visiting the east side gallery and Neue Heimat. I was very close to my grandson and the train station for day trips, making it convenient.
Dining
9.0
The dining experience was excellent, with a variety of options including hot, fresh eggs, bacon, fresh fruit, and more. There were plenty of tables available, and the selection was great.
Facilities
8.0
The hotel facilities were good, providing everything needed for a comfortable stay.
David
United Kingdom,
September
2023
9.0/10
The hotel is perfectly located near the Mercedes Benz Arena, offering a superb setting right next to the East Side Gallery with a variety of eateries and bars nearby. The rooms were modern, spacious, and well-equipped, providing a great experience overall. The service was friendly and personalized, enhancing our stay. However, the knocking sound from nearby renovation works could be bothersome in the mornings, and the lack of a service station nearby was a slight inconvenience.
Rooms
9.0
The rooms were clean, light, and airy, offering excellent shower and bath facilities in line with Berlin's stylish interiors.
Service
8.0
The staff were courteous, helpful, and made nice efforts to personalize our experience, which was a nice touch.
Location
10.0
The location was fantastic, ideal for exploring eastern Berlin, just next to the famous East Side Gallery and within walking distance of lively Kreuzberg.
Dining
9.0
The dining experience was more than satisfying, with a big variety of options and traditional local products.
Facilities
9.0
The facilities were great with various amenities available, ensuring a comfortable stay.
Great Location
Renovation Noise
Richard
United Kingdom,
July
2023
8.0/10
The hotel offers spacious and comfortable rooms, but there were some disturbances from renovation works in the mornings. The service was friendly overall, with slight over-efficiency noted. The location was convenient for visiting different attractions. The dining options were varied and satisfying. The facilities provided added convenience to the stay.
Rooms
8.0
I found the room spacious and comfortable, with a decent selection and a quiet environment except for the mornings.
Service
7.0
The staff were all friendly and nice to deal with, though there was a slight over-efficiency in their services.
Location
9.0
The hotel's location was convenient, especially being close to the attractions I wanted to visit.
Dining
8.0
The dining options were good, offering a range of choices to meet different needs.
Facilities
8.0
The hotel provided various facilities that added convenience to my stay.
Kate
United States,
April
2023
8.2/10
The hotel was situated perfectly near my son's apartment, offering convenient access to the city's attractions and plenty of dining options. The room was spacious, comfy, and well-lit, although there was some noise from nearby renovations in the morning. The service was exceptional with friendly and professional staff always available to help. The dining experience, while a bit pricey, offered a good variety of options though not as authentic as I would have liked. Overall, a great stay with a few minor inconveniences.
Rooms
8.0
The room was spacious and the bed was super comfortable, but there was some noise from nearby renovation works in the morning.
Service
9.0
The staff was friendly and efficient, always ready to assist with a smile.
Location
9.0
The hotel's location was just perfect for my needs, being close to my son's apartment and offering easy access to the city's attractions.
Dining
7.0
The dining options were good with plenty of variety, although a bit expensive for what was offered.
Facilities
8.0
The hotel offered a range of facilities from room service to car hire, making the stay convenient and hassle-free.
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